Good talent requires nurturing. Share a vision with them. However, if you cannot offer a path, let them create their own path.
Negotiation is a two-way process
A negotiation is a balancing act. It is a two-way process. One should carry it out well. No one wants to lose out.
Leadership is much beyond oneself
There are many definitions of Leadership. However, one common theme is that Leadership is about others as much as it is about oneself.
Learning to say No!
Learning to say No is a skill and an art. When we avoid saying No, we pay the price. Learning to say in corporate may not be easy but possible.
Lessons of Customer Service from a Young Manager
The blog talks about a real-life case study on customer service. I learned these lessons through an interaction with a young manager at McDonalds.