Our apartment’s bathroom tiles have gathered an annoying red stain. Whenever I used the bathroom, two questions came to my mind – how did this happen, and how can this …
Corporate and Accountability
Yesterday, I was walking my dog in the morning. I did not see the security person around at the tower entrance. Later in the day, I checked and found the …
Learning from everyday things
As a consultant, I would do a lot of road trips between Mumbai – Pune – Mumbai. Client work or a proposal presentation made me take the Expressway. I will …
Running against Time!
Running against Time – a seemly normal day that turned into a nightmare and saved by prioritization.
Workplace Happiness Grid
Happiness is an abstract concept but not so abstract in the workplace. On a day-to-day basis, it is our relationships and interactions that matter the most.
Enhance Your Interpersonal Communication Skills: A Workplace Guide
Enhance Your Interpersonal Communication Skills: A Workplace Guide
Put talent before oneself
Good talent requires nurturing. Share a vision with them. However, if you cannot offer a path, let them create their own path.
Negotiation is a two-way process
A negotiation is a balancing act. It is a two-way process. One should carry it out well. No one wants to lose out.
Lessons of Customer Service from a Young Manager
The blog talks about a real-life case study on customer service. I learned these lessons through an interaction with a young manager at McDonalds.